{"id":36023,"date":"2024-03-28T12:05:52","date_gmt":"2024-03-28T11:05:52","guid":{"rendered":"https:\/\/www.oecdwatch.org\/?page_id=36023"},"modified":"2026-10-12T16:31:06","modified_gmt":"2026-10-12T14:31:06","slug":"stage-seven-follow-up","status":"publish","type":"page","link":"https:\/\/oecdwatch.org\/es\/guidelines-and-complaints\/ncps-and-complaints\/step-by-step-complaints-guide\/stage-seven-follow-up\/","title":{"rendered":"Stage seven: Follow-up"},"content":{"rendered":"

After the final statement is published, many National Contact Points (NCPs) follow up on the outcomes of the cases they handle.<\/span><\/p>\n

Follow-up process<\/b><\/h2>\n

NCPs conduct follow-up by investigating the situation themselves or seeking updated reports from the parties. The reason for follow-up is to assess whether or not the company is complying with any agreements reached or implementing any recommendations made by the NCP. NCPs usually publish follow-up statements 12 months after the publication of the final statement.\u00a0<\/span><\/p>\n

Role of complainants<\/b><\/h2>\n

You may be asked to provide an updated report on developments since the NCP\u2019s final statement and comment on a draft follow-up statement. Ensure the follow-up statement accurately represents your position, your own assessment of the company\u2019s implementation activities, and your sentiment towards the complaint process.\u00a0<\/span><\/p>\n

You should also feel free to publish your own follow-up statement alongside the NCP’s.<\/span><\/p>\n

Complainants often wonder how much they may communicate about the case during the follow-up stage. We have developed guidance<\/a> on transparency and confidentiality for complainants and companies during the NCP complaint process.<\/span><\/p>\n

Role of companies<\/b><\/h2>\n

Companies may also be asked to provide an update report on their compliance with any agreement reached or implementation of any recommendations made and comment on a draft follow-up statement. <\/span><\/p>","protected":false},"excerpt":{"rendered":"

After the final statement is published, many National Contact Points (NCPs) follow up on the outcomes of the cases they handle. Follow-up process NCPs conduct follow-up by investigating the situation themselves or seeking updated reports…<\/p>","protected":false},"author":63,"featured_media":40250,"parent":39380,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"template-landing-page.twig","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-36023","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nNCP complaint follow-up | OECD Watch<\/title>\n<meta name=\"description\" content=\"After the final statement is published, many National Contact Points (NCPs) follow up on the outcomes of the cases they handle.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oecdwatch.org\/es\/guidelines-and-complaints\/ncps-and-complaints\/step-by-step-complaints-guide\/stage-seven-follow-up\/\" \/>\n<meta property=\"og:locale\" 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