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Rules of procedure

Website shows NCP’s Rules of Procedure for complaint handling in national language(s) and English.

36
/51
NCPs
required
This indicator is required by Commentary §15 of the OECD Procedural Guidance for NCPs.
NCP Argentina
No
NCP Australia
Yes
NCP Austria
Yes
NCP Belgium
Yes
NCP Brazil
Yes
NCP Bulgaria
Partial
NCP Canada
Yes
NCP Chile
Yes
NCP Colombia
No
NCP Costa Rica
Yes
NCP Croatia
Yes
NCP Czech Republic
Yes
NCP Denmark
Yes
NCP Egypt
No
NCP Estonia
Yes
NCP Finland
Yes
NCP France
Yes
NCP Germany
Yes
NCP Greece
No
NCP Hungary
Yes
NCP Iceland
No
NCP Ireland
Yes
NCP Israel
Yes
NCP Italy
Yes
NCP Japan
Yes
NCP Jordan
Partial
NCP Kazakhstan
Yes
NCP Korea
Yes
NCP Latvia
No
NCP Lithuania
Yes
NCP Luxembourg
Yes
NCP Mexico
No
NCP Morocco
Yes
NCP New Zealand
No
NCP Norway
Yes
NCP Peru
Yes
NCP Poland
Yes
NCP Portugal
Yes
NCP Romania
No
NCP Slovak Republic
Yes
NCP Slovenia
Yes
NCP Spain
No
NCP Sweden
No
NCP Switzerland
Yes
NCP The Netherlands
Yes
NCP Tunisia
No
NCP Turkey
Yes
NCP Ukraine
Yes
NCP United Kingdom
Yes
NCP United States of America
Yes
NCP Uruguay
Partial