One of the key tools NCPs have to encourage company observance of the Guidelines is to follow-up after the final statement stage to publicly verify whether companies implement agreements reached or recommendations and determinations given….
An NCP must have sufficient financial resources to both conduct promotional activities and handle cases. By setting a dedicated budget for the NCP, the government is making a commitment and grants foresight to the NCP…
In order to carry out its mandate, an NCP must have sufficient human resources. Understaffing leads to constraints in the amount of promotional activities an NCP can organise/participate in or delays in case handling. It…
By maintaining a database of complaints handled, the NCP helps ensure its process is visible, transparent, accountable, and predictable. A record showing basic information on the complaints handled by an NCP helps many stakeholders (civil…
NCPs should not only conduct promotional activities towards businesses. In order to be visible and known to civil society, NCPs should be tailoring specific promotional activities and materials to civil society. Local communities will use…
It is important for NCPs to promote the Guidelines to their own government. Promoting to ministry staff engaged with businesses can help ensure the Guidelines’ and NCP’s visibility and the government’s consistency in advancing responsible…
Transparency to the public about the complaint process helps increase the visibility of the NCP and Guidelines, the claims raised, and the NCP’s process of evaluating them. Increased visibility also incentivises businesses to participate in…