Meaningful stakeholder engagement

People affected by business activities should have a meaningful say in decisions affecting their rights and interests. We’re calling for better practice by companies and governments.

Our work on meaningful stakeholder engagement

OECD Watch advocates for meaningful stakeholder engagement as a core expectation for businesses and governments too, when they develop business policy affecting people’s rights and environments. Meaningful engagement is central to many areas of OECD Watch’s work, including due diligence, human rights, Indigenous Peoples’ rights, land rights, workers’ rights, policy coherence and just transition.

What the OECD Guidelines say

The OECD Guidelines expect companies to meaningfully engage with stakeholders and their legitimate representatives where their activities may significantly impact them. Companies should:

  • Engage with people, groups and their legitimate representatives whose rights or interests are or may be affected by the company’s operations, products or services.
  • Make engagement ongoing, two-way and responsive, with both sides participating in good faith.
  • Ensure engagement is timely, accessible, appropriate and safe, including by identifying and removing barriers faced by people in vulnerable or marginalised situations.
  • Recognise that, in some circumstances, stakeholder engagement is a right in itself, and respect applicable rights to participation, consultation or consent.
  • Engage early, including during the planning and decision-making stages of projects that may significantly affect people or communities, such as projects involving intensive use of land or water.
  • Prioritise engagement with stakeholders who are most severely affected or potentially affected, rather than focusing only on those who are easiest to reach or most supportive of the company.

Meaningful engagement should inform companies’ decisions and due diligence. It is more than providing information or asking for feedback after key decisions have already been made.

Get involved

Want to learn more about OECD Watch’s work on this issue? Get in touch with us to find out more about our advocacy and resources, or to discuss how the OECD Guidelines can support your work. Reach out directly.

Related resources

Stakeholder engagement factsheet

Get a practical overview of what the OECD Guidelines say about stakeholder engagement. Available in:

English

Arabic

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Portuguese

Related NCP complaints 

Explore complaints where meaningful stakeholder engagement was raised as an issue in civil society-led complaints.

Review related complaints

How to use the Guidelines

The OECD Guidelines provide civil society with a framework for engaging companies, governments and other decision-makers on responsible business conduct. You can use the Guidelines to:

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Connected issues

Gender

How companies should  use a gender lens to identify and address the distinct impacts of their activities on women and LGBTQI+ people.

Human rights

How companies can respect human rights, prevent harm and provide or contribute to remedy when harms occur.

 

Human rights defenders

How companies should respect human rights defenders and prevent and remedy reprisals against those who speak out.

Indigenous Peoples’ rights

How companies should respect Indigenous Peoples’ rights, including collective rights to culture, self-determination, and free, prior and informed consent.

Land rights

How companies should prevent harm to people’s land, housing and tenure rights and respect legitimate land rights.

Workers’ rights

How companies should respect workers’ rights across their operations and value chains, including freedom of association and collective bargaining.